The Moderating Role of Intrinsic Motivation on Turnover Intention of the Employees in Five Star Hotels

Author(s)

Ayman Mousa Ali Jarwan , Prof. Dr.Yoshifumi Harada , Prof. Dr. Idris Bin Mohd Noor ,

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Volume 6 - September 2017 (09)

Abstract

this paper aimed to examine the turnover intention of employees in the hotel industry and its relationship with HRMs, corporate image and career growth, as moderated by intrinsic motivation. The research findings have significant implications for hotel managers and contribute to literature dedicated to hospitality by providing insights into the predictors of staff turnover and how they can be managed. The findings indicated strategies for human resource employment in hotels that can be employed to attract, develop and retain employees and these include hiring qualified employees with working experience, and employee-job fit. This research and its findings is expected to guide hotels in how to mitigate high labor turnover through the adoption of systematic HRM strategies. The previous studies are also expected to facilitate effective management of human capital, allocation of resources and adoption of strategies to manage and retain employees. 

Keywords

Turnover intention, HRMs, corporate image, career growth and five star hotels.

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Cite this Article:

Ayman Mousa Ali Jarwan, The Moderating Role of Intrinsic Motivation on Turnover Intention of the Employees in Five Star Hotels, American Based Research Journal 09(2017):1-10 DOI: 10.5281/zenodo.3445803